![]() ![]() This means you may see a lower resolution reported by our app, but any 4K video that you use will be still played as 4K. Please note that many devices that are advertised as 4K can only decode video in 4K but run apps in a lower resolution. If the operating system on the players tells us its running HD, your content on the TVs will be optimised for HD. Resolution - The resolution is the resolution according to your player's operating system.If the device time is wrong it will also be wrong in our APP and thus all time related scheduling will be off, so make sure to correct the time on the player operating system if you are having problems. Device Time - The device time tells you the player's time and date.If you see a red status you should check the internet and wifi connection to your player. ![]() Green means you are connected and red means you are not connected. Status - Status tells you if the APP is connected to the cloud.In addition, reloading will close and start the APP. Reload - Reloading your player is similar to clearing the cache.For example, if you are changing your content continually and you experience something not working as expected, clearing the cache should help as it removed any old data stored on the players' storage. ![]() Clear cache - In case you need to clear the cache manually you can do that here.Tags - If you are using tags they will be listed here.Rooted devices will be rebooted, unrooted devices will simply restart our app. Here you can set a time that is not inconvenient, for example at night when no one is watching your TVs. Reload player every day at - It is good practice to clear the cache on the player once every 24 hours.The UserAgent lets you pick Default, Mobile, Desktop, or Custom. ![]() With this option you can work around this issue and spoof a desktop computer's UserAgent. Certain websites will render a mobile view if they detect Android userAgent, altough the site is displayed on a big screen.
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